Smart Single Number Solution
One easy number for customers, routed to the right office or person
- Category
- Inbound Communications
- Part of
- Business Communications & SIP Trunk
- Coverage
- Pan-India, from our New Delhi office
- Support
- One team for setup and support
Smart Single Number Solution, in plain words
Customers shouldn't need a different number for every branch. A single business number can ring the right office, team or mobile based on where the caller is, the time of day or the option they choose.
It's easy to put on ads, vehicles and invoices, and it stays the same even if you move offices or change staff.
A good fit for
- ✓Multi-branch retailers and service businesses
- ✓Franchise networks
- ✓Clinics and diagnostic chains
- ✓Businesses advertising one number nationally
- 1
One number, many destinations
Route calls to branches, departments or mobiles.
- 2
Time-based routing
Send after-hours calls to a duty phone or voicemail.
- 3
Missed-call alerts
Get notified so no enquiry goes unanswered.
- 4
Call reports
See how many calls each branch received and answered.
What changes for your business
Customers remember one number, and every call reaches someone who can help. You can see which branches answer quickly and which miss calls, and fix staffing before it costs you business.
How we deliver Smart Single Number Solution
- 1
Requirement call
We understand your sites, users and what you need from Smart Single Number Solution.
- 2
Feasibility and design
We check availability at each location and share a clear proposal.
- 3
Setup and testing
We coordinate installation and configuration, then test before handover.
- 4
Go-live and support
You go live with one support desk to call for anything afterwards.
Questions about Smart Single Number Solution
Do we need new phones?
No. Calls can be delivered to your existing landlines, office phone system or mobile phones.
Can callers choose a department?
Yes. You can add a simple menu (press 1 for sales, 2 for support) in front of the routing.
Can calls go to the branch nearest the caller?
Routing based on the caller's region or the menu option they choose can be configured.
Can we change routing ourselves?
Yes. Routing rules can be updated from a web panel without calling support.
Is Smart Single Number Solution available outside Delhi NCR?
Yes. We're based in New Delhi and serve businesses across India, including Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Lucknow, through our carrier and technology partners. Availability is confirmed for each location before you sign.
Related services
- SIP Trunk ServicesPhone lines for your IP PBX, delivered over your data connection
- Toll Free Number ServicesAn 1800 number customers can call free from anywhere in India
- Call Register ServicesA complete record of incoming calls, including the ones nobody answered
- All Business Communications & SIP Trunk →