Centrex Systems
Office phone features from the operator's exchange, with no PBX to buy
- Category
- Inbound Communications
- Part of
- Business Communications & SIP Trunk
- Coverage
- Pan-India, from our New Delhi office
- Support
- One team for setup and support
Why businesses choose Centrex Systems
With Centrex, the phone system features your office needs (extensions, transfers, call pickup and conferencing) are provided from the telecom operator's exchange rather than a PBX in your server room.
Offices in different locations can share one dialling plan, and you avoid buying, maintaining and upgrading PBX hardware.
What's included
- No PBX hardwareFeatures run in the operator's network.
- Extension diallingShort codes between desks and branches.
- Standard call featuresTransfer, hold, pickup groups and conferencing.
- Predictable costA monthly fee instead of a large equipment purchase.
Best suited to
- Multi-branch offices
- Businesses with an ageing EPABX
- Government and institutions
- Companies wanting less hardware
What changes for your business
You get office phone features without owning the hardware, so there's no PBX to fix when it fails and no upgrade project every few years. Branches feel like one office because they share extension dialling.
How we deliver Centrex Systems
- 1
Requirement call
We understand your sites, users and what you need from Centrex Systems.
- 2
Feasibility and design
We check availability at each location and share a clear proposal.
- 3
Setup and testing
We coordinate installation and configuration, then test before handover.
- 4
Go-live and support
You go live with one support desk to call for anything afterwards.
Questions about Centrex Systems
How is Centrex different from a cloud PBX?
Both remove on-site PBX hardware. Centrex runs in the operator's voice network; a cloud PBX runs on internet-based platforms with apps for laptops and mobiles.
Can we use our existing desk phones?
Often, yes. We check compatibility during the survey.
Is Centrex suitable for a single office?
Yes, though its advantages are greatest for organisations with several locations.
Can Centrex users work remotely?
Remote options depend on the setup. If remote working is a priority, a cloud PBX may suit better.
Is Centrex Systems available outside Delhi NCR?
Yes. We're based in New Delhi and serve businesses across India, including Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Lucknow, through our carrier and technology partners. Availability is confirmed for each location before you sign.
Related services
- Smart Single Number SolutionOne easy number for customers, routed to the right office or person
- SIP Trunk ServicesPhone lines for your IP PBX, delivered over your data connection
- Toll Free Number ServicesAn 1800 number customers can call free from anywhere in India
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