
PRI Lines
Digital phone lines with 30 simultaneous calls on one connection
- Category
- Inbound Communications
- Part of
- Business Communications & SIP Trunk
- Coverage
- Pan-India, from our New Delhi office
- Support
- One team for setup and support
PRI Lines, in plain words
A PRI (Primary Rate Interface) line is a digital phone connection that carries up to 30 calls at the same time and comes with a block of direct-dial numbers. It plugs into your office EPABX or call centre system.
PRI is a proven, dependable option for offices with existing PRI-ready equipment. Businesses planning a move to IP can later switch to SIP trunks.
A good fit for
- ✓Offices with PRI-ready EPABX
- ✓Call centres
- ✓Hotels and hospitals
- ✓Banks and branch offices
- 1
30 voice channels
Up to 30 simultaneous calls on one line.
- 2
DID numbers
Direct numbers for people and departments.
- 3
Works with EPABX
Connects to standard PRI cards on your phone system.
- 4
Clear digital voice
Consistent call quality for high-volume use.
What changes for your business
Your EPABX gets a dependable, high-capacity connection with direct-dial numbers for teams and individuals, so callers reach the right person without going through reception.
How we deliver PRI Lines
- 1
Requirement call
We understand your sites, users and what you need from PRI Lines.
- 2
Feasibility and design
We check availability at each location and share a clear proposal.
- 3
Setup and testing
We coordinate installation and configuration, then test before handover.
- 4
Go-live and support
You go live with one support desk to call for anything afterwards.
Questions about PRI Lines
Should we choose PRI or SIP?
If your equipment is PRI-based and working well, PRI is fine. If you're upgrading to an IP PBX or cloud system, SIP is usually more flexible.
Can we get more than 30 channels?
Yes, with multiple PRI lines.
How many DID numbers come with a PRI line?
PRI lines usually come with a block of DID numbers. The exact block size depends on the plan.
Can a PRI line be moved to a new office?
Yes, subject to feasibility at the new address. Plan the move early to avoid downtime.
Is PRI Lines available outside Delhi NCR?
Yes. We're based in New Delhi and serve businesses across India, including Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Lucknow, through our carrier and technology partners. Availability is confirmed for each location before you sign.
Related services
- Smart Single Number SolutionOne easy number for customers, routed to the right office or person
- SIP Trunk ServicesPhone lines for your IP PBX, delivered over your data connection
- Toll Free Number ServicesAn 1800 number customers can call free from anywhere in India
- All Business Communications & SIP Trunk →
