SMS Solutions
OTPs, alerts and campaigns delivered by SMS, fully DLT-compliant
- Category
- Outbound Communications
- Part of
- Business Communications & SIP Trunk
- Coverage
- Pan-India, from our New Delhi office
- Support
- One team for setup and support
What is SMS Solutions?
SMS still reaches every mobile phone in India, with or without internet. It's the standard way to send OTPs, payment alerts, appointment reminders and short promotions.
Under TRAI's DLT rules, sender IDs and message templates must be registered before sending. We help you register correctly so messages are delivered and not blocked.
Transactional and OTP SMS
Fast delivery for time-sensitive messages.
Promotional campaigns
Send offers to opted-in customers within the rules.
DLT registration help
Sender IDs, templates and consent set up properly.
API and dashboard
Send from your systems or a web panel, with delivery reports.
What changes for your business
OTPs and alerts reach customers reliably, even without mobile data, and your messages stay compliant so they aren't blocked. Delivery reports make it easy to investigate when a customer says a message didn't arrive.
How we deliver SMS Solutions
- 1
Requirement call
We understand your sites, users and what you need from SMS Solutions.
- 2
Feasibility and design
We check availability at each location and share a clear proposal.
- 3
Setup and testing
We coordinate installation and configuration, then test before handover.
- 4
Go-live and support
You go live with one support desk to call for anything afterwards.
Questions about SMS Solutions
What is DLT?
DLT is TRAI's registration system for commercial SMS. Businesses must register their entity, sender IDs and templates before sending.
Can we send SMS from our own software?
Yes, through an API, or manually from a web dashboard.
How quickly are OTPs delivered?
Transactional and OTP routes are prioritised for fast delivery. Actual speed depends on the operator network at the time.
Can we send SMS in Hindi or regional languages?
Yes. Unicode SMS supports Indian languages, though each message holds fewer characters.
Is SMS Solutions available outside Delhi NCR?
Yes. We're based in New Delhi and serve businesses across India, including Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Lucknow, through our carrier and technology partners. Availability is confirmed for each location before you sign.
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- Smartflo OBDAutomated outbound voice calls for reminders, alerts and surveys
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