Smartflo UCaaS
Office phones, chat and meetings in one app, on any device
- Category
- Integrated Solutions
- Part of
- Business Communications & SIP Trunk
- Coverage
- Pan-India, from our New Delhi office
- Support
- One team for setup and support
Smartflo UCaaS, in plain words
Unified Communications as a Service (UCaaS) replaces the office PBX with a cloud phone system. Every employee gets an extension that works on a desk phone, a laptop app or their mobile, so calls reach them wherever they are.
Because it's in the cloud, offices in different cities share one system. Transfers, conferencing and voicemail work the same everywhere, and there's no hardware to maintain.
A good fit for
- ✓Companies with several offices
- ✓Hybrid and remote teams
- ✓Businesses replacing an old EPABX
- ✓Growing SMEs
- 1
Extensions everywhere
One business number per person that rings on desk, laptop and mobile.
- 2
Multi-office
Branches in different cities share one phone system and dial each other by extension.
- 3
Call features
Transfers, hunt groups, voicemail, call recording and conferencing.
- 4
Web admin
Add users and change call flows yourself from a browser.
What changes for your business
Staff can take office calls from anywhere, so a missed call at reception no longer means a missed customer. Opening a new branch becomes a matter of adding users in the admin panel rather than buying and wiring a new phone system.
How we deliver Smartflo UCaaS
- 1
Requirement call
We understand your sites, users and what you need from Smartflo UCaaS.
- 2
Feasibility and design
We check availability at each location and share a clear proposal.
- 3
Setup and testing
We coordinate installation and configuration, then test before handover.
- 4
Go-live and support
You go live with one support desk to call for anything afterwards.
Questions about Smartflo UCaaS
Can we keep our existing office numbers?
In most cases, yes. We check porting eligibility for your numbers before migration.
What happens if the office internet goes down?
Calls can be diverted to mobile apps or other numbers automatically, so customers can still reach you.
Do employees need to share their personal mobile number?
No. Calls made through the mobile app show your business number, not the employee's personal number.
Can we record calls?
Yes. Call recording can be enabled for specific users or teams.
Is Smartflo UCaaS available outside Delhi NCR?
Yes. We're based in New Delhi and serve businesses across India, including Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata and Lucknow, through our carrier and technology partners. Availability is confirmed for each location before you sign.
Related services
- Smartflo CCaaSRun your call centre from the cloud, with agents in the office or at home
- Smartflo CPaaSAdd calling, SMS and WhatsApp to your own app or website through APIs
- Microsoft Operator ConnectMake and receive normal phone calls directly in Microsoft Teams
- All Business Communications & SIP Trunk →